Certified trainer in business
Christian Martineau is a professional trainer in business since 2006. The main role of a trainer is to train future professionals. As such, he offers formation training to corporations in Quebec and Canada and specialised groups (lawyers, RH, engineers, teachers, investigators, etc.) on non-verbal communication. In 2015, he becomes certified trainer by the commission of labour market partners. . The same year, he offers a new training on public speaking.
His personal training
After 3 years of part-time training in non-verbal communication, he decides as a passionate of the subject to build his own training on the non-verbal. After hundreds of hours of experience in the realm of training, he becomes a certified trainer in Quebec.
Hundreds of businesses benefited from professional training, may it be in the government sector or private businesses. Businesses such as Ubisoft, Desjardins, Air transat, benefited from this quality training. The trainer can go to all regions of Quebec and Canada to offer this training.
Often, these training are tailor-made to the reality of the clientele who demands very specific services. The content is simply adjusted to help participants understand what is important in a very specific daily reality.
- Training in the context of union negotiation and grievance management
- Training with personnel working with lying clients (patients)
- Training with personnel working with clients standing up (employees working standing up)
- Training in the security domain (even in prison)
- Training based entirely on investigation and truth research
- Training for dentists, neurologues, judges, lawyers.
In the past, training has been offered in different situations and contexts.
So, the participant booklet and the choice of videos will be adjusted to the needs of the clientele.
Then the participant’s notebook and the choice of videos will be adjusted accordingly to the needs of the clientele.
Content of training on non-verbal communication – Level 1
- Understand notions pertaining to the handshake (15)
- Understand the significance of different head tilts (9)
- Understand the significance of different sitting positions (9)
- The eyes of Sanpaku – how to identify and understand them
- Understand the different blinking/flittering of eyes (6)
- Interpretation of left versus right
- Understand the different messages of the mouth
- What are the most frequent signs of a lie
- Hands are an essential key to communication – know what to see
- Shoulders reflect the well-being and the unwellness
- The course offers an incredible module on the face and certain micro-itches
- Arm-crossing is not always shut out of others
- The same applies to leg crossing, more than 16 exist
- Understand an essential key to communication finger-crossing
- The notion of elefaction is an indication of well-being level
- Read confidence in the position of legs and elbows
- And finally the drop of uneasiness – an indicator of a momentary discontent
Content of training on non-verbal communication – Level 2
- In-depth review of level 1
- Review of rejection signs
- Review of well-being signs
- Review of discontent signs
- Review of authority signs
- Practice using video
- At the time of choice-making, determine what the person prefers
- See and understand microitchings of the body
- When a person wipes a tear, 5 pieces of information are delivered
- What are the rules of the sight quadrant
- Each finger has an unconscious signification – understand the different
Training on speaking out (2015)
- How to manage and use stress in a positive and dynamic way
- It is possible to manage our stress physically and psychologically
- How to write a memorable speech in less than 45 minutes
- What are the ingredients to a winning presentation
- What are the most common mistakes and pitfalls
- PowerPoint – the good and bad uses of the tool
- Prézi, a persuasive presentation tool or simply a new gadget
- The best practices for public speaking
- How to facilitate groups inefficient and impacting ways
- How to manage difficult cases and obnoxious behaviors
- What are the 4 types of room configurations to use and when to use them
- Practical exercises and screening multiple videos
- What are the winning positions and which ones should be avoided
- Tricks of the trade to speak on television, radio, and intervene in written media
The profession of trainer and the methodology
The profession of a trainer is not an easy task: master the material, deliver it well, have a good methodology, have pedagogy notions, have good interactions with the group, manage difficult cases. Managing the unexpected consists in having questions we never reflected upon. Manageable for the most part, while others are impossible to answer.
Building training remains a real challenge. Other than having an excellent knowledge of the subject, the trainer worked for many hundred hours on the presentation of training and note-taking documents.
The profession consists in transmitting news competences to a variety of audiences. Often participants receive hours of training using CTU (continued training units) to respect their professional obligations. These pieces of training are coupled with new learning using notions exchanges, exercises, and video screenings.
For the development of training, to be knowledgeable in a professional field is not sufficient, one needs to be able to transfer that knowledge.